The shipping rates shown below only pertain to retail orders placed on our online store
Domestic Shipping Rates to Customers in the United States
|Order Total||Standard Shipping||Express Shipping (2-day)|
Shipping Rates to Customers in Canada*
|Order Total||Standard shipping (approx 8 - 10 business days). Delivered by Canada Post.|
*NEW in Fall 2016. Sauce orders are now shipped to Canada in bulk, and then delivered to the customer by Canada Post. Shipping fees and taxes are prepaid when you place your order. Delivery timeline varies, but should be approximately 8-10 business days from the date your order is placed. If you have a firm in-hand requirement, please make note of it in the comments field of your order.
Shipping Rates to All Other Countries**
|Order Total||USPS Priority Mail with tracking (approx. 2 weeks)||First Class Mail without tracking (3-4 weeks)|
For product returns please print off the form found here and fill in the requested information.
All Sauce products are warranted against defects in materials and workmanship for the lifetime of the product (this includes tassel issues). We will repair or replace the product at our discretion. Please contact us if this situation should arise. For more information on how to obtain a new tassel check out our FAQ page.